FAQ

Frequently Asked Questions

  1. How do I place my order for garden tea?
    1. using the contact form at our Contact Us web page
    2. sending email to gardentea@gardentea.co.ug
  2. What information should be included in the order?

    The product size, shipping address and telephone contact.

  3. What is the minimum order size?

    Because of shipping charges, the minimum order size is 1 Kilogram.

  4. Which products are available for ordering?
    1. 250g loose tea
    2. 500g loose tea
    3. 100g tea bags
  5. Do you ship garden tea to the United States of America (USA)?

    Yes. You only need to specify the destination state.

  6. Do you ship garden tea to the United Kingdom (UK)?

    Yes. You only need to specify the destination city

  7. How do you ship?

    At the moment we ship by DHL and ARAMEX. We may also consider your preferred shipper, if you have one.

  8. What is the price of garden tea?

    Our price is very competitive. We will send you the exact price, including the cost of shipping to your preferred destination, after we receive your inquiry.

  9. What payment methods do you accept?
    1. Credit card
    2. Cashier’s check or cheque
    3. Direct Debit

We are also looking into adding PayPal very soon.

Please send any other question through our Contact Us web page